When to reset or update Wi-Fi
You’ll need to reset or update your PowerNotify’s Wi-Fi connection if:
- You’ve changed your Wi-Fi router or password.
- You’ve moved the device to a new location or network.
- The device has lost connection and no longer appears online in the portal.
Note: Resetting or reconfiguring Wi-Fi will not delete your PowerNotify account or device registration — it only updates the saved network details.
How to reset or update Wi-Fi
If your device can’t reconnect to its saved Wi-Fi, you’ll see the device broadcast a Wi-Fi network named PowerNotify-XXXX (the last four characters are unique to your device).
- Ensure your old Wi-Fi SSID is not broadcasting, or your PowerNotify device is well out of range of the Wi-Fi network you are trying to remove it from.
- On your phone or computer, open Wi-Fi settings and connect to the network PowerNotify-XXXX. If you cannot see the network, unplug the PowerNotify device and plug it back in.
- Once connected, open a browser and go to
http://192.168.4.1. - Choose your new Wi-Fi from the list, enter your password, and click Save.
- The device will reboot and connect to the new network automatically.
Tip: If you can’t find the PowerNotify-XXXX Wi-Fi after resetting, try moving the device closer to your phone or computer and power cycling it once more.
Confirm successful reconnection
- After saving the new Wi-Fi, open portal.powernotify.net and sign in.
- Find your device in Your Devices.
- Check that its status shows UP and the Last Seen time updates every 15 seconds.
- If it remains offline, double-check the Wi-Fi password and ensure the router is using 2.4 GHz (PowerNotify does not support 5 GHz networks).
Troubleshooting
- No PowerNotify-XXXX network visible: Try power-cycling the device again. It may take up to 1 minute to appear.
- Still not reconnecting: Check Wi-Fi password, reduce special characters temporarily, or move closer to the router.